Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section incorporated into our Web Site Control Panel offers a selection of help articles and frequently asked questions. Aimed toward solving any common problem that you could run into, they are contributed by our support team of well–trained technicians.

  • Top quality support service
  • Video Tutorials

  • If you prefer to watch how a task is fulfilled or how a problem is taken care of, instead of just reading about it, have a look at our compilation of instructional video tutorials. They cover different topics and will help you swiftly find your way around our Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7 technical support service and come with a 1–hour support ticket response time guarantee. Our proficient techs will be online day and night and will sort out any problem that you may possibly encounter within maximum one hour after the client support ticket submission. In most cases, a reply will be provided to you in less than twenty minutes.