Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Answer Guarantee

  • Our crew of service technicians will try their best to respond to your support enquiries within about 1 hour. If, however, the situation you have come across calls for help from our Admin =Team,= we’ll address the ticket to the person in charge and will submit a note to tell you.

  • Top quality support service
  • Top–quality Customer Assist Service

  • We are on–line for you 24/7 to provide you with information and tech support as well as to assist you with any difficulty that you may encounter while you are handling your virtual server. We can support you with all installed in advance apps, such as your OS, server administration panel (with respect to the VPS type) and the Web Site Control Panel created solely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • In the Web Site Control Panel that is offered gratis with the virtual server, you can find an interesting Help zone, that features all you should have knowledge of when managing your web–sites and apps. We have integrated a range of how–to content articles and video tutorials that display the standard website administration duties in an understandable manner.