Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour solution warranty with all of our website hosting packages, which means that each help question you submit is going to be reacted to within 60 minutes maximum. Our support team members have been educated to very fast correct any situation and to ensure that you get reasonable advice on any issue that you could have.
A Top–quality Support Service
You can easlily email us 24x7x365 with any question you’ve got relevant to Martfro Hosting’s products and services. Now we have qualified professionals on duty all of the time to give you assistance anytime needed. You could use the ticket system or drop a message whenever you want, or grab the telephone or make use of the online chat during working hours.
An Intuitive Help Section
We have built–in a complete practical knowledge base into the Control Panel allowing you to receive useful step–by–step instructions at any time. Each part of the Control Panel possesses its own contextual support area having a list of how–to content articles. We have also organized instructional videos to supply you with a much better visual representation of just how to conduct any presented task.