A 99.9% Server Uptime
Our website hosting system is based on a dependable, top–hole hardware architecture and a heavily modified Linux version. So, no matter what your site is, or how many website visitors you have, or even if there’s a DDoS assault, our physical machines will stay up and your web sites will remain accessible online.
All our website hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, our uptime guarantee remains unchanged.
A 99.9% Network Uptime
If you want to provide a good–quality web hosting service, you can scarcely depend on the default network configuration in a datacenter. We have built our very own custom network in order to ensure a lightning–fast connection speed with the outside world.
And because of this, irrespective of which data center facilities you choose: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not delighted by our services, or if you consider them insufficient, or if you decide that you want a VPS instead of a cloud hosting account – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you will keep total control over your domains even when you close your account with us.
24/7 Technical Support
We’ve punctiliously picked each member of our 24x7 support staff so that we can offer you the best possible client care service that you can possibly get. Each of our customer service technicians has lots of years of experience working with hosting accounts behind his back, therefore they know what they are doing. What’s more, they are at your disposal 24x7x365 – you will be able to reach them at any moment and they’ll get back to you ASAP.
Their average support ticket response time is just 20 minutes, whereas with many other web hosting providers you need to wait around for days. Besides, we offer you a 1–hour response time guarantee. Regardless of what happens, your inquiries will be responded to within 1 hour.